Indiana Medicaid: Indiana's Silent Purge: Broken Medicaid Tech

Matthew Colley

27 Jun 2026 — 2 min read

The Silent Purge: How Broken Tech is Pushing Hoosiers Off Medicaid

Thousands of Indiana residents are quietly losing their health coverage, and it’s not because they no longer qualify. A silent purge is underway, driven not by policy but by failing technology and crushing administrative hurdles. The state’s ‘Gateway to Work’ requirements mandate that many Medicaid recipients report work or community engagement hours, but the very systems built to record this compliance are inaccessible, buggy, and effectively blocking them from maintaining their eligibility.

This is a crisis of access. When a parent working two jobs cannot log into a broken state portal after hours to report their shifts, they are flagged for non-compliance. They lose their doctor. They lose their prescriptions. The state treats this as a personal failing, but the truth is it's a systemic one—a technical barrier so steep it functions as a backdoor method to slash enrollment.

A Lifeline Called workeligible.org

Witnessing this digital disenfranchisement firsthand, the nonprofit Indiana Medicaid Help, Inc. has built a powerful countermeasure. Their new utility, workeligible.org, is an open-access tool designed to give power back to the people failed by the state’s infrastructure.

The platform’s design directly addresses the state’s technological shortcomings, allowing users to create an independent, verifiable record of their compliance activities. Its key innovation is its radical accessibility.

Secure SMS Login: Users bypass forgotten passwords and clunky portals entirely. They simply enter their cell phone number to receive a secure, one-time login code via text. This makes access immediate and easy for anyone with a basic mobile phone.
Effortless Hour Logging: The interface is clean and simple, allowing users to quickly record their work or volunteer hours with a timestamp. This creates a personal log that serves as proof of compliance.
Personal Evidence: This independent record becomes crucial evidence when a recipient is wrongly notified of termination due to a "failure to report" within the state’s faulty system.

The very existence of workeligible.org is an indictment. When a nonprofit must build a parallel system for citizens to comply with state law, that state’s system has failed. This is more than an inconvenience; it is an urgent threat to the health and stability of thousands of Hoosiers being pushed out of a system they have every right to be in.

Join the Email Action Coalition. Help Follow and Forward to Families Suffering.

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